Tigroclub Terms and Conditions

1 Introduction

Welcome to tigroclub. These Terms and Conditions ("Terms") govern your access to and use of the tigroclub platform, including the website at tigroclub.today, the mobile application, and all associated services (collectively, the "Platform").

Tigroclub is an online gaming platform operated for players in Bangladesh. By registering an account, making a deposit, or placing a bet on the Platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them.

These Terms should be read alongside the tigroclub Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and tigroclub. If there is any conflict between these Terms and any other document, these Terms take precedence unless explicitly stated otherwise.

Tigroclub reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the Platform after changes are published constitutes acceptance of the updated Terms.

2 Eligibility

To register and use tigroclub, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or immediate family member of a tigroclub employee or contractor.
• You must not have been previously excluded or banned from tigroclub or any affiliated platform.
• You must have the legal capacity to enter into a binding agreement.

Tigroclub reserves the right to verify eligibility at any point. If you cannot provide satisfactory verification when requested, your account may be suspended and any pending withdrawals held until verification is complete.

3 Account Registration

Each individual may hold only one tigroclub account. Creating multiple accounts — whether under the same name, different names, or using different contact details — is a breach of these Terms and will result in all associated accounts being suspended.

When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, contact number, and any other information requested during the registration process. Providing false information is a breach of these Terms.

You are responsible for maintaining the security of your account credentials. Tigroclub will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact support immediately.

• Do not share your login credentials with anyone.
• Use a strong, unique password for your tigroclub account.
• Enable two-factor authentication if available.
• Log out of your account when using shared or public devices.

Tigroclub reserves the right to close any account that has been inactive for 12 consecutive months. Before closing an inactive account, tigroclub will attempt to contact the account holder using the registered contact details. Any remaining balance will be held for a period of 6 months following closure, after which it may be forfeited.

4 Deposits and Payments

Ti groclub accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, though tigroclub reserves the right to request source of funds documentation for large deposits.

Deposits are credited to your tigroclub account instantly upon confirmation from the payment provider. If a deposit does not appear in your account within 15 minutes, contact support with your transaction reference number.

• Only deposit from payment accounts registered in your own name.
• Tigroclub does not accept deposits from third-party accounts.
• Deposits made from unverified or third-party accounts may be returned and the associated tigroclub account suspended.
• Tigroclub does not charge deposit fees, though your mobile banking provider may apply their own charges.

5 Withdrawals

Withdrawal requests at tigroclub are processed within 10 minutes, 24 hours a day, 7 days a week. Withdrawals are sent to the same bKash, Nagad, or Rocket account used for the most recent deposit. Tigroclub does not process withdrawals to accounts other than the verified deposit source.

The minimum withdrawal amount is ৳500. There is no maximum single withdrawal limit, though tigroclub reserves the right to process large withdrawals in instalments and to request additional verification before processing.

• Your account must be fully verified before your first withdrawal is processed.
• Withdrawals will not be processed if there are any outstanding verification requests on your account.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met in full.
• Tigroclub does not charge withdrawal fees. Any charges applied by your mobile banking provider are outside tigroclub's control.

If a withdrawal is delayed beyond the stated processing time, contact tigroclub support with your withdrawal reference number. Tigroclub will investigate and resolve the issue as quickly as possible.

6 Bonuses and Promotions

Tigroclub offers bonuses and promotions to both new and existing players from time to time. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules set out in this section.

Unless stated otherwise in the specific offer terms, the following general bonus rules apply to all tigroclub promotions:

• Bonus funds are subject to a wagering requirement of 30x the bonus amount before withdrawal is permitted.
• Wagering requirements must be met within 30 days of the bonus being credited. Unused bonus funds expire after this period.
• Only one bonus may be active at a time. Accepting a new bonus while another is active will result in the existing bonus being forfeited.
• Bonuses are for personal use only and may not be transferred between accounts.
• Tigroclub reserves the right to withdraw any bonus offer at any time without prior notice.
• Any attempt to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus — will result in account suspension and forfeiture of all bonus funds and associated winnings.

7 Betting Rules

All bets placed on tigroclub are final once confirmed. Tigroclub does not accept requests to cancel or amend bets after they have been placed, except in cases where a technical error has demonstrably affected the outcome of a game.

Tigroclub reserves the right to void any bet that was placed as a result of a technical error, a pricing error, or any other error on the part of tigroclub or its game providers. In such cases, the stake will be returned to the player's account.

• Minimum bet amounts vary by game and are displayed within each game interface.
• Maximum bet amounts may be applied to individual games or to accounts at tigroclub's discretion.
• Bets placed during a game malfunction are void. Tigroclub will return stakes for any bets affected by a confirmed malfunction.
• Tigroclub is not responsible for bets placed in error by the player, including bets placed on the wrong game or at the wrong stake level.

All games available on tigroclub use certified random number generators (RNGs) to determine outcomes. Game results are not influenced by bet size, account history, or any other external factor. Tigroclub's game providers are independently audited for fairness on a regular basis.

8 Fair Play

Tigroclub is committed to providing a fair gaming environment for all players. The following activities are strictly prohibited and will result in immediate account suspension and forfeiture of all funds:

• Using automated betting software, bots, or scripts to place bets.
• Exploiting software bugs, glitches, or errors to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using VPNs or other tools to circumvent geographic restrictions or account limitations.
• Engaging in any form of fraud, including chargebacks on legitimate deposits.
• Sharing account access with other individuals for the purpose of gaining an unfair advantage.

Tigroclub employs monitoring systems that analyse betting patterns and account activity for signs of irregular play. If your account is flagged for investigation, tigroclub may temporarily suspend your account and request additional information. Cooperation with such investigations is a condition of continued account access.

9 Account Suspension and Closure

Tigroclub reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Provision of false or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification when requested.
• Account inactivity for a period of 12 consecutive months.
• At the player's own request, including self-exclusion requests made under the Responsible Gaming policy.

Where an account is suspended pending investigation, tigroclub will communicate the reason for suspension and the steps required to resolve the matter. Where an account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited depending on the nature of the breach.

Players who wish to close their own account voluntarily may do so by contacting tigroclub support. Any remaining balance will be processed as a withdrawal to the verified payment method on the account, subject to standard verification requirements.

10 Responsible Gaming

Tigroclub is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion options.

These tools are accessible directly from your account dashboard. Tigroclub encourages all players to use them proactively, not just when gaming becomes a problem. Setting a deposit limit when you first register is a simple step that can make a significant difference to your long-term gaming experience.

• Deposit limits can be set on a daily, weekly, or monthly basis.
• Loss limits restrict the amount you can lose within a defined period.
• Session reminders notify you when you have been playing for a set amount of time.
• Self-exclusion allows you to block access to your account for a defined period or permanently.

If you are concerned about your gaming habits, or those of someone you know, please visit the tigroclub Responsible Gaming page for further information and support resources. Our support team is also available 24/7 to assist with any responsible gaming queries.

11 Privacy and Data

Tigroclub collects and processes personal data in accordance with the tigroclub Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

Tigroclub will never sell your personal data to third parties. Data is shared only with payment processors, identity verification providers, and regulatory bodies where required by law. All data sharing is governed by appropriate data processing agreements.

• You have the right to request a copy of the personal data tigroclub holds about you.
• You have the right to request correction of inaccurate personal data.
• You have the right to request deletion of your personal data, subject to legal retention requirements.

For full details of how tigroclub handles your personal data, please review the Privacy Policy.

12 Limitation of Liability

Tigroclub provides the Platform on an "as is" and "as available" basis. While we make every effort to ensure the Platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or error-free operation.

To the maximum extent permitted by applicable law, tigroclub's liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Tigroclub is not liable for:

• Loss of profits, revenue, or anticipated savings.
• Loss of data or corruption of data.
• Indirect, consequential, or special losses of any kind.
• Losses arising from the player's own breach of these Terms.
• Losses arising from events outside tigroclub's reasonable control, including but not limited to internet outages, payment provider failures, or force majeure events.

Nothing in these Terms limits tigroclub's liability for fraud, death, or personal injury caused by tigroclub's negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

Tigroclub reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date at the top of the document.

For significant changes, tigroclub will notify registered players via the email address or phone number associated with their account. It is your responsibility to ensure your contact details are kept up to date so that you receive such notifications.

Continued use of the tigroclub Platform after updated Terms have been published constitutes your acceptance of the changes. If you do not agree with any changes to the Terms, you must stop using the Platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or about your tigroclub account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from the Platform, average response time under 2 minutes.

For responsible gaming support, please visit the Responsible Gaming page. For information about how we handle your data, please review the Privacy Policy.